At Alpha Supps, we are dedicated to ensuring that every customer has a positive experience. You can shop with confidence knowing that your money will never be wasted on sub-par products. If you feel that the results of your supplements are not satisfactory, please contact us, and we will promptly and fairly resolve the situation. We offer a 12-day money-back guarantee if you are not happy with your products for any reason.

All orders are processed for shipment Monday through Friday. Orders placed before 12 noon CST will ship the same day. We use USPS, FedEx, or UPS for shipping, depending on your geographic location. Unfortunately, we do not support international orders at this time.

Once you receive your tracking information, please allow 24 - 48 business hours for the tracking to update. We strive to provide the highest levels of quality customer service. Our goal at Alpha Supps is to create lifelong customers, and we will do everything possible to ensure that your experience with us makes you want to shop with us again and again.

Our standard processing time for online orders is 24 business hours (excluding weekends). Processing times are not factored into the estimated delivery times. Orders typically take 2-4 days to be delivered, depending on your geographic location. Orders are not processed on weekends or U.S. holidays. Additional time may be required for larger orders, orders requiring additional customer information, or out-of-stock items.

At this time, Alpha Supps only supports domestic shipping.

All returns and exchanges are accepted within 30 days of receiving the item. If you are missing an item or the item you receive is damaged, please contact us, and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of the shipment.

If a refund is deemed necessary, we will manually refund your transaction for the appropriate amount for the returned items. Refunds will only be issued after all items in the original package have been returned to us, including free promotional items. Please always contact us first because most issues can be resolved very easily.

All items are shipped safely to ensure safe arrival. If for any reason this is not the case, please email us, and we will work with you. Each case is handled individually. If a product is missing from your order, please contact us, and once we verify the legitimacy of the claim, we will send the missing item to you. All orders are documented and photographed prior to shipping to avoid any fraudulent claims.

1405 E Upas Ave.
Mcallen, TX
78501